Best CRM software in West Bengal (2026)
IndiaCRM is built for businesses across West Bengal. Native IndiaMART, JustDial and WhatsApp lead capture. GST invoicing with state code 19. Full Bengali interface. free.
Built for West Bengal businesses
West Bengal GST + state code 19
West Bengal follows the standard GST registration threshold of ₹40 lakh turnover for goods. IndiaCRM auto-applies the right CGST/SGST/IGST split on every invoice.
Professional Tax
Professional Tax applies in West Bengal (max ₹2500/year). IndiaCRM payroll auto-deducts PT.
Bengali language support
Your team in West Bengal can use IndiaCRM entirely in Bengali — interface, reports, WhatsApp templates, AI copilot prompts.
Active in Kolkata and across West Bengal
Whether you operate out of Kolkata, a tier-2 city, or rural West Bengal, IndiaCRM works on a phone, tablet or laptop. Offline data entry, sync when you reconnect, biometric login for the mobile app.
Features available in your workspace
- GST invoicing with e-Invoice IRN
- WhatsApp Business API native
- IndiaMART, JustDial, TradeIndia capture
- AI copilot in Bengali
- Bengali UI
- GSTR-1 data export
- MCP / A2A for ChatGPT and Claude integration
Frequently asked questions
Is IndiaCRM available in Bengali?
Yes. IndiaCRM has a full Bengali interface — your team in West Bengal can run the entire CRM in their native language.
Does IndiaCRM handle West Bengal GST state code 19?
Yes. Every GST invoice generated by IndiaCRM auto-detects buyer state — CGST/SGST for intra-West Bengal supply and IGST for inter-state. State code 19 is pre-loaded.
Does IndiaCRM connect with IndiaMART for West Bengal sellers?
Yes. IndiaCRM has native IndiaMART, JustDial, TradeIndia, 99acres and Housing.com lead capture. Paste your API key once and every inquiry lands in your CRM in under 5 seconds.
Is IndiaCRM free for West Bengal businesses?
Yes — free with no credit card. Post-free plan is free with unlimited users.